A Lifetime Guarantee
We are committed to building enduring and resilient goods that you can count on for a lifetime.
We are so confident in the quality of our raw materials and craftsmanship, that we offer a lifetime warranty for every product we sell. Please see the details below.
Lifetime Guarantee Details
Build Quality
Our lifetime guarantee is simple: we cover all material failures and craftsmanship related failures for the lifetime of the product.
*The product life time refers to the duration in which, through normal use, the product is able to function in its intended purpose.
Animal damage, chemical damage, damage caused by mishandling via airline or third-party shipping companies, extreme wear, third-party alterations and customer alterations, or using the item for use other than its's intended purpose void our lifetime guarantee. Likewise, fluctuations in fit, the natural wear of metal finishes, the wearing away of plated metal finishes, abuse of the product, and disregard for the product care instructions are not covered.
*Please note: The ultimate fulfillment of all warranty related claims is at the discretion of Stag & Hammer Leather Company.
The Goal
Through this guarantee, we aim to provide total peace of mind, and confidence in your purchase. Our products are overbuilt and ready to handle a lifetime of use.
Belt Fitment
Our belts lengths are carefully measured to put your most comfortable fit around the 3d-4th hole from the belt tip. This fitment is entirely contingent upon an accurate "pants waist" measurement being delivered to us in your order details. Inaccurate fitment as a result of customer error is not covered under our guarantee.
Canine Collar Fitment
All of our dog collars are measured to put your dog's exact neck circumference at the middle hole of the five provided (the third hole). This fitment is entirely contingent upond an accurate circumference measurement being delivered to us in your order details. Inaccurate fitment as a result of customer error is not covered under our guarantee.